Frequently Asked Questions
Find answers to common legal questions and website features
Website Features
Learn about all the features available on our website
Legal Services
What legal services do you provide?
We offer comprehensive legal services including corporate law, criminal defense, employment law, family law, and more. Our team of experienced attorneys specializes in various practice areas.
How can I schedule a consultation?
You can schedule a consultation by contacting us through our contact form, calling our office, or using our online booking system. We offer both in-person and virtual consultations.
What are your consultation fees?
Consultation fees vary based on the type of service and complexity of your case. We offer competitive rates and can discuss pricing during your initial consultation.
Advertising System
How does the advertising system work?
Our advertising system allows businesses to display ads on our website. You can choose from different ad types (banner, sidebar, popup, in-content) and positions. Pricing starts from just $5/month.
What payment methods do you accept?
We accept all major credit cards through our secure Stripe payment system. Payments are processed instantly and you'll receive immediate confirmation.
How do I create an ad?
Simply visit our pricing page, choose a plan, fill out the multi-step form with your contact information and ad details, and complete payment. Your ad will be live immediately.
AI Chatbot
What can the AI chatbot help me with?
Our AI chatbot can answer legal questions, provide information about our services, help with consultation scheduling, and guide you through our website features.
Is the chatbot available 24/7?
Yes, our AI chatbot is available 24/7 to provide instant assistance. For complex legal matters, we recommend scheduling a consultation with our attorneys.
How accurate is the chatbot?
Our chatbot is trained on legal information and our services, but for specific legal advice, we always recommend consulting with our qualified attorneys.
Payment System
Is the payment system secure?
Yes, we use Stripe, a world-leading payment processor, to handle all transactions securely. Your payment information is encrypted and never stored on our servers.
What happens after I make a payment?
You'll receive immediate confirmation of your payment. For advertising purchases, your ad will be activated immediately. For consultations, you'll receive scheduling instructions.
Can I get a refund?
Refund policies vary by service. For advertising, we offer a 30-day money-back guarantee. For consultations, refunds are handled on a case-by-case basis.
Website Navigation
How do I find specific information?
Use our search function in the navigation bar, browse our services page, or use the FAQ section. You can also ask our AI chatbot for quick answers.
What's in the Services section?
Our Services section includes detailed information about all our legal practice areas, case studies, and information about our team of attorneys.
How do I contact you?
You can contact us through our contact form, call our office, use the chatbot, or schedule a consultation through our booking system.
Technical Support
What browsers are supported?
Our website works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.
Is the website mobile-friendly?
Yes, our website is fully responsive and optimized for mobile devices. All features work seamlessly on smartphones and tablets.
What if I encounter technical issues?
If you experience any technical issues, please contact our support team. We're here to help resolve any problems quickly.
Popular Questions
Most frequently asked questions by our clients
Do you provide business law services?
Yes, we offer comprehensive business law services including company formation, contract drafting and review, employment law compliance, intellectual p...
Yes, we offer comprehensive business law services including company formation, contract drafting and review, employment law compliance, intellectual property protection, and business litigation. We help businesses of all sizes navigate legal challenges.
Do you handle property and real estate law?
Yes, we provide comprehensive real estate and property law services including property transactions, title searches, lease agreements, property disput...
Yes, we provide comprehensive real estate and property law services including property transactions, title searches, lease agreements, property disputes, and land use issues. We help both buyers and sellers navigate the legal aspects of property transactions.
Do you provide legal services in languages other than English?
Yes, our attorneys are fluent in English, Swahili, and other local languages. We can provide legal services and consultations in the language you're m...
Yes, our attorneys are fluent in English, Swahili, and other local languages. We can provide legal services and consultations in the language you're most comfortable with. We also have access to interpreters for other languages if needed.
What are your office hours?
Our office is open Monday through Friday from 8:00 AM to 5:00 PM. We offer emergency legal services 24/7 for urgent criminal matters. You can also sch...
Our office is open Monday through Friday from 8:00 AM to 5:00 PM. We offer emergency legal services 24/7 for urgent criminal matters. You can also schedule consultations outside regular hours by appointment. We're located in Iringa, Tanzania.
Do you provide notary services?
Yes, we provide notary services for document authentication and certification. This includes notarizing contracts, affidavits, power of attorney docum...
Yes, we provide notary services for document authentication and certification. This includes notarizing contracts, affidavits, power of attorney documents, and other legal papers. We can also provide certified translations of legal documents.
What should I do if I'm arrested?
If you're arrested, remain calm and exercise your right to remain silent. Ask to speak with an attorney immediately. Do not sign any documents without...
If you're arrested, remain calm and exercise your right to remain silent. Ask to speak with an attorney immediately. Do not sign any documents without legal counsel. Contact us as soon as possible - we provide 24/7 emergency legal assistance for criminal matters.
Browse by Category
Find answers organized by legal practice areas
General Questions
3 questions
We provide comprehensive legal services including civil litigation, criminal defense, family law, business law, property law, employment law, and legal consultation. Our experienced attorneys handle cases from simple legal advice to complex court proceedings.
Yes, our attorneys are fluent in English, Swahili, and other local languages. We can provide legal services and consultations in the language you're most comfortable with. We also have access to interpreters for other languages if needed.
Our office is open Monday through Friday from 8:00 AM to 5:00 PM. We offer emergency legal services 24/7 for urgent criminal matters. You can also schedule consultations outside regular hours by appointment. We're located in Iringa, Tanzania.
Legal Services
5 questions
Yes, we provide criminal defense services for various offenses including traffic violations, misdemeanors, and felonies. Our criminal defense attorneys have extensive experience in both trial and plea negotiations. We offer 24/7 emergency legal assistance for urgent criminal matters.
If you're arrested, remain calm and exercise your right to remain silent. Ask to speak with an attorney immediately. Do not sign any documents without legal counsel. Contact us as soon as possible - we provide 24/7 emergency legal assistance for criminal matters.
Yes, we specialize in family law including divorce, child custody, child support, property division, and adoption. Our family law attorneys are experienced in both contested and uncontested divorces. We prioritize the best interests of children in custody matters.
Consultations
2 questions
You can schedule a consultation by calling us at +255 746 151 726, emailing advocates@juvisa.org, or filling out our online consultation form. We offer both in-person and virtual consultations. Initial consultations are typically 30-60 minutes.
Bring any relevant documents such as court papers, contracts, correspondence, police reports, or other legal documents related to your case. Also bring a list of questions and a timeline of events. If you don't have documents yet, that's okay - we can help you gather what's needed.
Our Services
2 questions
Yes, we offer comprehensive business law services including company formation, contract drafting and review, employment law compliance, intellectual property protection, and business litigation. We help businesses of all sizes navigate legal challenges.
Yes, we provide notary services for document authentication and certification. This includes notarizing contracts, affidavits, power of attorney documents, and other legal papers. We can also provide certified translations of legal documents.
Fees & Payment
2 questions
Our consultation fees vary depending on the complexity of your case and the attorney you meet with. Initial consultations typically range from 50,000 to 100,000 TZS. We offer a free 15-minute phone consultation to discuss your case before scheduling a full consultation.
Yes, we understand that legal services can be expensive. We offer flexible payment plans and can work with you to find a payment arrangement that fits your budget. We accept cash, bank transfers, and mobile money payments. We also offer contingency fee arrangements for certain types of cases.
Legal Process
1 questions
Case duration varies significantly depending on the type of case, complexity, and court schedule. Simple matters like document preparation may take a few days, while complex litigation can take months or years. We provide realistic timelines during your consultation and keep you updated throughout the process.
Still Have Questions?
Our legal experts are here to help you with personalized advice